Privacy Policy
Privacy Policy
Last Updated: March 2024
Welcome to Next AI, the online and mobile service of Nextshopper LTD ("Next AI," "we," or "us"). Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our visual communication platform (the "Service"), and your choices about the collection and use of your information. Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use.
Important: If you do not want your information processed in accordance with this Privacy Policy, you should not use our Service. This policy applies to all users of the Service.
1. Information We Collect
We collect the following types of information about you:
(a) Information You Provide Us Directly
- Account registration details (first and last names, email address)
- Messages you send us through the Service
- User Content you post to the Service (text, photos, designs)
If you don't provide your personal information to us, you may not be able to access or use our Service or your experience may be limited.
(b) Information From Third-Party Applications
- User ID when connecting via Facebook, Google, or other services
- Data from integrated third-party applications
You may unlink third-party accounts by adjusting settings on those services.
(c) Information From Other Third Parties
- Public domain sources
- Social media platforms
- Data providers
You can opt out of Next AI collecting more data about you from third-party providers by contacting [email protected].
(d) Automatically Collected Information
- Analytics data (traffic and usage trends)
- Cookies (see our Cookie Policy)
- Log files (browser type, referring pages)
- Clear gifs/web beacons (email tracking)
- Device identifiers (Android Advertising ID, iOS Advertising Identifier)
- Location data (country/city level)
- Content within your account (designs, images, videos)
2. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Conduct data analytics and predictive analysis
- Communicate with you about the Service
- Promote and drive engagement with Next AI
- Improve the Service based on user engagement
- Serve personalized advertising
- Resolve customer issues
- Implement security measures
- Fulfill purposes you've consented to
- Troubleshoot and improve the Service
3. Sharing Your Information
(a) With Third-Party Service Providers
We share information with providers who help us operate the Service.
(b) Business Transactions
Information may be transferred during mergers or acquisitions.
(c) With Authorities
We may disclose information when required by law or to enforce our Terms.
4. Advertising
Next AI partners with third-party ad servers to deliver and measure personalized ads.
5. Data Transfer, Storage and Protection
We transfer and store your data securely in compliance with applicable laws.
6. Keeping Your Information Safe
Next AI implements appropriate safeguards to protect your information.
7. Your Choices About Your Information
(a) Account Information and Settings
You can:
- Correct, download, or delete account data in settings
- Request access, correction or deletion by emailing [email protected]
- Opt out of marketing messages in Email Preferences
Service-related communications (account verification, billing) cannot be opted out of.
(b) Tracking Technologies
Refer to your browser/device instructions to disable cookies and tracking tools. Note this may affect Service functionality.
(c) Third-Party Data Enrichment
Opt out of Next AI collecting additional data from third parties by emailing [email protected].
(d) Legal Rights
Depending on your location, you may have rights to:
- Access your information
- Request corrections
- Request deletion
- Restrict processing
- Obtain a structured data copy
- Object to processing
Contact [email protected] to exercise these rights. Some requests may be limited by legal requirements or third-party sharing.
8. Data Retention
We retain information:
- While your account is active
- For legal/compliance purposes
- Typically no longer than 3 years after account deletion
9. Third-Party Links
We are not responsible for the practices of websites/services linked to/from our Service.
10. Analytics and Tracking Using Microsoft Clarity
We use Microsoft Clarity to:
- Analyze user behavior through heatmaps and session recordings
- Track interactions to improve user experience
This data is not used for advertising profiling. By using Next AI, you consent to this processing.
11. Policy Changes
We may update this policy and will notify you of significant changes.
12. Contact Us
For questions about this Privacy Policy:
- Email: [email protected]
- Postal Address: Nextshopper LTD, Suite A 82, Bury St., James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE